# Invoices & payments

Add funds, manage your payment methods and billing details, and find and download your invoices.

**Language:** en
**Audience:** platform
**Translation key:** platform.billing.checkout-invoices
**Search keywords:** invoice, invoices, payment, payment methods, card, credit card, paypal, other payment methods, stripe, digital wallet, amazon pay, apple pay, google pay, revolut pay, pending payment, declined payment, wire transfer, bank transfer, billing details, tax id, vat, add funds, checkout, download invoice
**Related pages:** /platform/es/billing/checkout-invoices, /platform/en/billing/wallet-balance, /platform/en/billing/plans-subscription
**Docs index (every page):** https://docs.instasent.com/llms.txt
**This zone's index:** https://docs.instasent.com/platform/en/llms.txt
**This page:** https://docs.instasent.com/platform/en/billing/checkout-invoices/ (HTML) · https://docs.instasent.com/platform/en/billing/checkout-invoices.md (Markdown)
**Other language (es):** https://docs.instasent.com/platform/es/billing/checkout-invoices.md

Everything to do with paying is in one place: from **Settings > Organization > Billing** you add funds, decide how to pay and find your invoices. You'll find two cards there — **Payment Settings** and **Payments** — holding your saved cards, your billing details and your payment history.

## Payment methods

When you add funds, you can pay with:

- **Credit / Debit Card** — processed securely via Stripe.
- **PayPal**.
- **Wire Transfer** — processed manually; it can take 1–3 business days. Recommended for larger amounts. The panel shows the IBAN, BIC/SWIFT, account holder and a reference; share your payment receipt with our team via chat so we can apply it.
- **Other payment methods** — a secure gateway with many more ways to pay (digital wallets and local methods), covered below.

### Other payment methods

**Other payment methods** opens a secure payment gateway — by **Stripe** — without leaving the panel, and it gives you many more ways to pay: besides card, **digital wallets** (Amazon Pay, Apple Pay, Google Pay, PayPal, Revolut Pay, Link) and local methods. It's an **extra option**, not a replacement for your saved card: the two coexist.

You choose it in the **Method** step of **Add funds**. On continue, the Stripe gateway opens **inside the panel** with the amount clearly shown; you pick how to pay, press **Pay**, and if it's approved you see **"Payment completed successfully"** with the amount. On closing, your **balance updates automatically** and the payment appears in **Invoices** as **Paid**. You receive the invoice by email within minutes. You can also **save the method** to speed up future payments.

> **Note**: **Not every method confirms instantly.** Card and most wallets confirm on the spot. Some local methods are **asynchronous**: you authorize the payment but final confirmation can take a while — you'll see that **the payment is pending validation**, and the balance updates once it's confirmed (it shows as **Pending** in Invoices).

A **declined** payment (card declined, insufficient funds, wrong security code, expired card) **doesn't create any charge or change your balance**: you fix the detail and retry without leaving the gateway. If you try to close the payment midway, the panel asks for confirmation (**Discard payment?**) to avoid accidental closes.

Which methods you see depends on your account having the gateway enabled and on the country, so they can vary from one customer to another. The **minimum amount** to add funds is **€25**. Payment details are entered in Stripe's secure gateway; **Instasent doesn't store your card**.

{/* IMG-PENDING: checkout-invoices--2-other-methods.png — the Method step with "Other payment methods" and/or the embedded Stripe gateway with the amount. */}

{/* INTERNO (no exponer): while the feature is in testing the gateway shows a "TEST MODE" label (no real charges); it won't appear in the final customer version, so it's omitted from the copy. Redirect-method behaviour (return screen, deferred confirmation) is being reviewed separately (Maxi's note). */}

## Managing your cards

The **Payment Settings** card lists your saved cards with their brand, last four digits and expiry. The card used by default shows the **Primary** label; the others appear with no label. To add a card, use **Add** in the card's header, next to **Payment methods**. From each saved card's **⋮** menu you can:

- **Set as primary** an existing card.
- Remove a card with the delete icon (with confirmation).

Card details are handled by Stripe — Instasent does not store them.

![The Payment Settings card with two saved cards, the Primary label and the Add action, next to the Billing Information](/platform/en/billing/images/checkout-invoices--1-payment-settings.png)
*The Payment Settings card: your saved cards with the Primary label and the Add action, alongside your billing information.*

## Billing details

The **Billing Information** section — inside the **Payment Settings** card — holds the company details used for invoices and receipts: company, contact, email, phone, address, city, postcode, country and tax ID (VAT). If you haven't filled it in, it shows an empty state inviting you to add your company details.

{/* VERIFY: owner page of the fiscal/billing details — billing vs organization. The panel edits them inside Billing, but the form is an organization form (PRD §11 also flags this). Decide the boundary; this page documents them where the panel surfaces them. */}

## Adding funds

Select **Add funds** to open the checkout. It walks you through:

1. **Billing** — if your company details aren't filled in yet.
2. **Amount** — in euros; pick a preset or enter your own. You can apply a coupon.
3. **Method** — choose how to pay.
4. **Confirm** — review the summary (subtotal, any bonus or discount, tax, fee and total) and confirm.

After paying, **you receive the invoice by email**. Some methods have a per-payment limit; for a larger amount than the method allows, the panel tells you to contact us.

## Invoices and payment history

The **Payments** card lists your invoices and charges, each with its date, invoice number, details, amount (total including tax), status and actions. Each row has **Download PDF Invoice**.

Common statuses:

| Status   | Meaning                                                                                                                                                     |
| -------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Pending  | The payment is pending (e.g. a bank transfer not yet received) or awaiting confirmation (e.g. a card payment that must be validated manually for security). |
| Paid     | The payment went through.                                                                                                                                   |
| Received | Recorded as received.                                                                                                                                       |
| Refunded | The amount was refunded.                                                                                                                                    |
| Canceled | The payment was canceled.                                                                                                                                   |
| Upcoming | The next automatic renewal, not yet issued.                                                                                                                 |

{/* INTERNAL — do not expose to the customer or the copilot (AUTHORING §A8, commercially sensitive): on postpaid accounts, a pending invoice can be paid from here (Pay invoices); a pending payment can be resumed or a payment request cancelled. Postpaid is NOT the default and we don't want it volunteered — omitted from customer copy. Confirm with product if it ever needs customer-facing documentation. */}

## Related

- [Balance](/platform/en/billing/wallet-balance) - Your funds, monthly credit and auto-reload.
- [Plans & subscription](/platform/en/billing/plans-subscription) - Choose, change or cancel your plan.

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This is one page of the Instasent documentation. For the complete machine-readable index of every guide and API reference, fetch https://docs.instasent.com/llms.txt — start there for full context.