# Singapore

What you need to send to Singapore on each channel: what is asked for, who files it, how long it takes and what happens if your sender isn't approved.

**Language:** en
**Audience:** platform
**Translation key:** platform.channels.countries.singapore
**Search keywords:** Singapore registration, send sms to Singapore, Singapore requirements, Singapore rcs, sender Singapore, Singapore, SG, +65
**Docs index (every page):** https://docs.instasent.com/llms.txt
**This zone's index:** https://docs.instasent.com/platform/en/llms.txt
**This page:** https://docs.instasent.com/platform/en/channels/countries/singapore/ (HTML) · https://docs.instasent.com/platform/en/channels/countries/singapore.md (Markdown)
**Other language (es):** https://docs.instasent.com/platform/es/channels/countries/singapore.md

{/* ─────────────────────────────────────────────────────────────────────────
    GENERATED FILE — DO NOT EDIT.

    Every edit here is overwritten by the next build, without warning.

    To change the facts block:  content/data/countries/<iso>.yaml
    To change the prose:        content/data/countries/prose/<iso>.en.mdx
    Then run:                   pnpm data:pages

    The authoring contract is docs/AUTHORING-COUNTRIES.md.
  ───────────────────────────────────────────────────────────────────────── */}

## What this country needs

### SMS

- **Your sender** — An alphanumeric sender is not accepted on its own here: it has to be registered first.
- Registration required before sending.
- Operators here restrict links inside an SMS. If your campaign carries one, check with us before a large send.
- The step-by-step for this country isn't written up yet. We tell you exactly what is needed while reviewing your registration.
- **Without an approved registration** — Messages still go out and are still billed, but delivery is best-effort: the operator may change your sender or filter the message.

### RCS

- **Before you start** — You need a company registered in this country.
- **What they ask for** — Local legal entity · Authorisation letter
- **Who acts** — You sign the paperwork and return it to us.
- **Have this ready** — An entity incorporated or registered in Singapore, with its UEN; An ACRA-issued Business Profile or BizFile, with current details; An authorisation letter specific to the protected Sender IDs, on company letterhead
- **Without an approved registration** — Nothing is sent to this country until the registration is approved.

Registering the agent requires an **entity incorporated or registered locally in Singapore**.
An international brand can use a local subsidiary or branch, provided it has a UEN and the
corresponding paperwork. Without one there is no route.

### Paperwork

- **Business Profile or BizFile** issued by ACRA, with the legal name, the UEN and the entity's
  current details.
- **An authorisation letter specific** to the protected Sender IDs registered with the Singapore
  SMS Sender ID Registry. **A generic brand authorisation is not accepted.**

The letter goes on company letterhead and includes: the Brand Owner's legal name and UEN; the
representing entity and its UEN; the authorised people; the last four digits of the NRIC or
equivalent; the protected Sender IDs; validity and scope; the brand contact; signature and
company stamp.

We provide the current template and confirm the values you need to fill in. Return the BizFile
and the completed, signed letter.

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This is one page of the Instasent documentation. For the complete machine-readable index of every guide and API reference, fetch https://docs.instasent.com/llms.txt — start there for full context.
