France
What you need to send to France on each channel: what is asked for, who files it, how long it takes and what happens if your sender isn't approved.
What this country needs
SMS
- Nothing extra to do: creating your sender is enough.
- Without an approved registration — Messages still go out and are still billed, but delivery is best-effort: the operator may change your sender or filter the message.
RCS
- What they ask for — A public inbox somebody watches
- Who acts — A third party contacts you to verify the brand.
- Have this ready — Your full legal company name, including its legal form; A public support email that is real and monitored, separate from the registration contact
- Without an approved registration — Nothing is sent to this country until the registration is approved.
The legal name on the filing has to match your full legal company name exactly, including its legal form. The agent's public name can be your trading brand, as long as there is a verifiable link to the legal entity.
SFR checks your public inbox
The support email on the profile has to be a real, working and monitored address. It is not the same as the contact responsible for the registration.
During the review, SFR may send a simulated enquiry posing as a real user. It can arrive from
a @gmail.com account, be written in French, and land in spam. The observed subject follows the
pattern Demande contact [agent name], but it can change.
Watch the inbox and the spam folder throughout the review, and reply professionally from the same mailbox published on the profile. Not answering can delay or block approval.