Channels · RCS
RCS countries & availability
The countries where RCS is available, how to tell whether it's enabled for your project, and which of your contacts can actually receive it.
Where RCS is available
RCS needs an operator in each market, so it isn't everywhere: the list grows country by country as we open coverage.
RCS is currently available in 27 countries. In each of them your agent is registered for that country; the second column says whether the market asks for anything on top of that registration.
| Country | ISO | Prefix | Beyond the agent registration |
|---|---|---|---|
| 🇦🇹 Austria | AT | +43 | Content in the local language · Authorisation letter |
| 🇧🇷 Brazil | BR | +55 | Brand verification by a third party |
| 🇨🇦 Canada | CA | +1 | Proof of consent · Authorisation letter |
| 🇨🇴 Colombia | CO | +57 | Content in the local language |
| 🇨🇿 Czechia | CZ | +420 | Nothing else |
| 🇩🇰 Denmark | DK | +45 | Nothing else |
| 🇩🇴 Dominican Republic | DO | +1 | Nothing else |
| 🇫🇷 France | FR | +33 | A public inbox somebody watches |
| 🇩🇪 Germany | DE | +49 | Content in the local language · Authorisation letter |
| 🇬🇷 Greece | GR | +30 | Nothing else |
| 🇬🇹 Guatemala | GT | +502 | Nothing else |
| 🇮🇳 India | IN | +91 | Proof of consent · Keyword opt-out · Brand verification by a third party |
| 🇮🇩 Indonesia | ID | +62 | Local legal entity |
| 🇮🇹 Italy | IT | +39 | Nothing else |
| 🇲🇽 Mexico | MX | +52 | Content in the local language · Keyword opt-out |
| 🇳🇱 Netherlands | NL | +31 | Email to the operator |
| 🇳🇬 Nigeria | NG | +234 | Nothing else |
| 🇳🇴 Norway | NO | +47 | Nothing else |
| 🇵🇪 Peru | PE | +51 | Proof of consent |
| 🇵🇱 Poland | PL | +48 | Nothing else |
| 🇸🇬 Singapore | SG | +65 | Local legal entity · Authorisation letter |
| 🇸🇰 Slovakia | SK | +421 | Nothing else |
| 🇪🇸 Spain | ES | +34 | Registration with a regulator |
| 🇸🇪 Sweden | SE | +46 | Nothing else |
| 🇺🇦 Ukraine | UA | +380 | Local legal entity |
| 🇬🇧 United Kingdom | GB | +44 | Brand verification by a third party · Email to the operator · A public inbox somebody watches |
| 🇺🇸 United States | US | +1 | Authorisation letter |
What each of these requirements involves is explained in What RCS registration may ask for.
Being on this list is not the same as being able to send. Every country still needs its own approved agent: until yours is approved there, RCS messages don't go out to that destination. What your contacts receive then depends on the send — with SMS fallback enabled they get it as an SMS, and without it they get nothing at all. Your panel is the only place that answers this for your own sender, country by country.
For every other destination, and for what happens on SMS, the Countries & regulation table shows both channels side by side.
How it works
RCS is rolling out gradually. Two things decide whether a message goes out as RCS: the country it's available in, and whether each contact's phone can receive it. This page explains both, and where to see your reachable audience.
Is RCS enabled for your project
SMS is always available, and RCS sits alongside it. To begin sending RCS, you first create your sender. Then you register and approve the RCS agent in each country where you want to operate. Until the agent is approved in a country, you can't send RCS messages to that destination. Once the agent is approved, RCS becomes available for that project and that country. See RCS senders & verification to register yours.
Who can receive RCS
A contact receives RCS when their phone and messaging app support it, in a country where your agent is approved. Instasent tracks this per contact, so each one is one of:
- Supported — confirmed able to receive RCS.
- Not supported — confirmed unable; they'll get the SMS fallback instead.
- Unknown — not yet determined.
Supported contacts receive your message as RCS. For Not supported and Unknown contacts, if fallback is enabled, delivery is attempted by SMS, which is billed under the SMS channel's conditions; how each case is charged is detailed in SMS fallback.
See how many contacts are reachable
When you pick the audience for a campaign or automation, the summary shows a Breakdown by RCS support — how many contacts are Supported, Not supported or Unknown — alongside the Available audience for RCS + SMS. This tells you, before you send, how much of your audience RCS will reach directly.
To set up the sender that lets you send in a country, see RCS senders & verification.
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