Authorising the alias at the CNMC (when Instasent files it)
When Instasent files the alias for you, your legal representative receives a CNMC notification and has to authorise it at the electronic office. These are the steps they follow at sede.cnmc.gob.es.
When you choose to have Instasent file the alias for you, Instasent registers it in the CNMC Sender Alias Registry as the origin provider. From there, the remaining step is taken by your legal representative: the CNMC notifies them and they have to authorise the alias at its electronic office. This page explains that authorisation, step by step.
Before you start: the CNMC notification
Once the request is filed, the CNMC notifies your legal representative by email. The notification tells them that their messaging provider has, on their behalf, submitted a request to register the alias in the Sender Alias Registry, and that they have 10 working days to authorise the registration, state the type of legitimate link they hold with each alias, sign the corresponding responsible declaration and provide any information needed to complete the registration.
The legal representative opens the notification, reviews the details and follows
the process link:
https://sede.cnmc.gob.es/tramites/telecomunicaciones/gestion-del-registro-de-alias.
The steps at the electronic office
Access the CNMC electronic office
On the Gestión del Registro de alias (Sender Alias Registry management) page, the legal representative signs in with the same Cl@ve or electronic certificate they used to open the notification.
You access the process with Cl@ve or with an electronic certificate. Applicant: «En nombre propio» (in your own name)
In the Solicitante (Applicant) section, choose «En nombre propio» (in your own name), since they are acting as the company's legal representative.
Request type: «Autorización de alias» (alias authorisation)
In Tipo de solicitud (Request type), choose «Autorización de alias» (alias authorisation).
Applicant «En nombre propio» (in your own name) and Request type «Autorización de alias» (alias authorisation). Authorise each alias
In Autorización de Alias (Alias authorisation), review the aliases shown in the request and, in the Decisión (Decision) field, select «Autorizar» (authorise).
Set the activation date
In Fecha de activación (Activation date) you can enter the same date on which you are carrying out the authorisation.
State the legitimate link
In Vinculación legítima (Legitimate link), state how the alias relates to your brand from the options in the dropdown. In the «Especificar cuál es» (Specify which) section you can write a brief clarifying note.
For each alias: Decision «Autorizar» (authorise), activation date and legitimate link. Finally, «Revisar y presentar» (review and submit). Review and submit
Confirm by clicking «Revisar y presentar» (review and submit).
Once these steps are complete, your aliases are correctly authorised and you can keep using them as normal.