Legal Profiles
Register your company's or brands' legal details so Instasent can register your senders with operators and regulators. This page explains what a legal profile is, how to create one, and how it's assigned to your senders.
A legal profile holds the legal details of one of your brands or companies — registered name, tax ID and address (the address is only required if Instasent files the registration for you) — that Instasent needs to register your senders with operators and regulators. Think of it as your brand's ID inside Instasent: you record the details once and reuse them for every sender that needs them.
What they're for
In many countries an alphanumeric sender (the name shown as the origin of the message) must be registered with the regulator before it can send — in Spain, with the CNMC. That registration requires the legal details of the sending entity, and that's where the legal profile comes in: you keep those details in one place so Instasent can file the registration on your behalf, with nothing for you to submit.
A single legal profile is reused for SMS and RCS, and for as many senders as belong to that brand.
Where to find it
Open Settings, then Legal Profiles (Settings > Organization > Legal Profiles). The list shows your profiles and which senders they're assigned to.
Creating a legal profile
Add the profile
Create a profile and give it a recognizable name — usually the brand or company name.
Fill in the legal details
Enter the entity's details — registered name, tax ID and address — exactly as they officially appear. The regulator validates them, so they must be accurate.
Assign it to your senders
When you register a sender, you choose the legal profile whose details are sent to the regulator. The same profile works for several senders.
Sender review
When your organization has alphanumeric senders that need to be registered — today this applies to Spain and the CNMC — a second section, Sender review, appears on the same page below your profiles. It lists the senders Instasent detected from your past campaigns so you can get them formally registered under the new regulations.
Each detected sender needs a legal profile assigned to it. Once you assign one, Instasent takes care of filing the registration with the regulator on your behalf; you don't submit anything yourself.
If a sender you use isn't in the list, add it with Add sender. That opens a panel with two fields:
- Sender alias — the name as it appears as the origin of your messages (up to 64 characters).
- Country — only Spain is available for now. Choosing another country shows "Sender registration is currently only available in Spain."
Sender statuses
Each sender shows a status so you can see what still needs your attention:
| Status | What it means |
|---|---|
| Pending | No legal profile assigned yet. Assign one to move it forward. |
| In review | A profile is assigned and Instasent is preparing the registration. |
| In progress | The registration has been filed with the regulator and is in progress. |
| Accepted | The sender was accepted and can be used. |
| Rejected | The regulator (or a format check) rejected the alias. The reason is shown so you can decide what to do. |
| Discarded | You chose not to register this sender. |
Discarding a sender
If you no longer use a sender, you can discard it and add an optional reason. Discarded senders won't be registered.
How it fits with sender registration
A legal profile is a prerequisite for registering a regulated sender. The full journey — states, timelines and what happens during review — lives in each channel's registration guide:
Your organization's billing details are separate from legal profiles and managed in their own section. General organization information is under General.